Contact us

Queries about your order?

Please contact our customer service representative at 905 877 9022 from 9am to 5pm eastern time, Monday to Friday. See also our How To Shop section for more details.

Problems with the website?

Is there anything wrong with this shopping site? Are you getting errors that shouldn't be there? Please feel free to share these with our support team and we'll promptly try and resolve any issues.

Unhappy with our service?

Our aim is to provide a fast, efficient and polite service to all our customers. If you are unhappy with any aspect of the service, please email nican@newint.org detailing the nature of your complaint and remembering to include your full name and address. We will do our best to resolve the problem for you.

Comments about our books and gifts? Want more information on our publications?

E-mail Ian McKelvie at ianm@newint.org and tell us what you like, what other things we should be selling, and any other feedback on our product range.

Would like to find out about wholesale purchasing, or do you have a special sales enquiry?

E-mail Ian McKelvie at ianm@newint.org or call 613 826 1319

Translation or international distribution rights?

E-mail Dan in our UK office at danrb@newint.org or call Wayne at 416 588 6478